The most overused word on the internet. Stop using it.

By Mike Killen / April 11, 2019

I was at an event last week and listened to a talk by Andrea Zoellner on microcopy and user experience (KILLER talk by the way – I’m looking to get her on the podcast). One of the questions asked was “what is your most hated or overused word” and a few answers like disruptive, impactful…

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